Privacy Policy

This privacy policy explains how OspitaTech Solutions ("we", "us", or "our") collects, uses, and protects information gathered through our online platform, including our website and the services offered through it. We are committed to protecting the privacy of visitors and users of this service.

Information We Collect

We collect various types of information to provide and improve our services. This includes:

Personal Data: This is information that can be used to identify you directly or indirectly. It may include, but is not limited to, your name, email address, phone number, billing address, payment information, and account credentials. We collect this data when you register for an account, use our services, subscribe to newsletters, or contact us.

Usage Data: We automatically collect information about how you access and use our site and services. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

Lawful Basis for Processing

We process your personal data based on several lawful bases, including:

• Necessity for the performance of a contract: Processing is necessary to provide the services you request or to fulfill our contractual obligations.
• Your consent: We may process data based on your explicit consent for specific purposes. You have the right to withdraw consent at any time.
• Compliance with legal obligations: Processing may be necessary to comply with laws and regulations applicable to us.
• Our legitimate interests: We may process data based on our legitimate business interests, provided these do not override your fundamental rights and freedoms. This includes improving our services, marketing (where permitted), and ensuring security.

How We Use Your Information

We use the collected information for various purposes, including:

• To provide and maintain our service.
• To manage your account and provide customer support.
• To process transactions and manage payments.
• To communicate with you, including sending service updates, security alerts, and support messages.
• To improve, personalize, and expand our services.
• To monitor the usage of our service and analyze trends.
• To detect, prevent, and address technical issues and security threats.
• For marketing and promotional purposes, in accordance with your preferences and applicable law.

Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this privacy policy and to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period, unless this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Sharing Your Information

We may share your information with third parties in certain situations:

• With Service Providers: We may share your data with third-party companies and individuals who provide services on our behalf (e.g., payment processing, data analysis, email delivery, hosting services). These third parties have access to your data only to perform these tasks and are obligated not to disclose or use it for any other purpose.
• For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
• With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• With Other Users: When you share personal information in public areas of the service, such information may be viewed by other users.
• For Legal Reasons: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Italy and choose to provide information to us, please note that we transfer the data, including personal data, to Italy and process it there. We take steps to ensure that your data is treated securely and in accordance with this privacy policy, and that appropriate safeguards are in place, such as Standard Contractual Clauses, when transferring data outside the European Economic Area.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR) and other applicable laws, you have certain data protection rights. You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete personal data.
• Erasure (Right to be Forgotten): Request the deletion of your personal data under certain conditions.
• Restriction of Processing: Request that we restrict the processing of your personal data under certain conditions.
• Object to Processing: Object to our processing of your personal data under certain conditions, particularly where processing is based on legitimate interests or for direct marketing.
• Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller under certain conditions.
• Withdraw Consent: Withdraw your consent at any time where we rely on your consent to process your personal data.
• Complain: Lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes applicable law.

To exercise any of these rights, please contact us using the contact information provided below. We may ask you to verify your identity before responding to such requests.

Children's Privacy

Our service is not intended for use by individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We will update the "last updated" date at the top of the policy when changes are made (Note: As per instructions, the effective date structure is avoided here, but the internal date reference is kept). You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us: